Hello dear
Welcome To Planet Subaru
Planet Subaru, located at 596 Washington St, Hanover, MA, is a premier dealership celebrated for its exceptional customer service and welcoming environment. Clients consistently praise the knowledgeable and friendly staff, such as Kelley Cronin and Ben Do, who ensure a stress-free and enjoyable car-buying experience. The dealership stands out for its sensitivity to unique customer needs, like accommodating special circumstances with utmost professionalism. With a focus on building lasting relationships, the team fosters a relaxed atmosphere, making every visit a pleasure. Whether purchasing a vehicle or getting a service, Planet Subaru embodies excellence in the automotive industry.
Today's Suggestions
Explore the featured selections!
About
Planet Subaru
Welcome to Planet Subaru, a beacon of exceptional customer service and automotive excellence located at 596 Washington St, Hanover, MA. This esteemed dealership has carved out a reputation for crafting memorable car-buying experiences that truly resonate with customers. If you're in the market for a vehicle and are yearning for a personalized touch, look no further than Planet Subaru.
As echoed in glowing customer reviews, the staff at Planet Subaru is poised to make your purchasing journey seamless and enjoyable. From Kelley Cronin's extensive knowledge to the dynamic duo of Ben and Amelia, you'll find a team that listens and caters to your every need. Customers have lauded the dealership for its approachable and no-pressure environment, encouraging potential buyers to ask questions and immerse themselves in the vehicle selection process.
Beyond its stellar salesmanship, Planet Subaru stands out for its inclusivity and sensitivity to unique customer circumstances, as Jean Morris highlighted in her experience. The dealership is not only pet-friendly, but its team is also committed to making all visitors feel respected and valued, ensuring no one feels uncomfortable during their time there. Whether you have special requirements or simply want your queries addressed, the staff are a formidable ally.
The focus on community and personalized service is palpable, making Planet Subaru more than just a place to buy cars; it’s about building lasting relationships. As Jim Ryan expressed, the commitment of each salesperson, particularly Luke Merry, goes beyond mere transactions, welcoming you into the warm embrace of the "Planet Subaru family." The enthusiasm and careful attention from the staff create an atmosphere where every customer feels like a priority.
In conclusion, if you're ready to embark on your automotive adventure, I wholeheartedly recommend visiting Planet Subaru. It’s not just about selecting a vehicle; it’s about enjoying the journey, backed by a team that’s dedicated to ensuring you leave with satisfaction and confidence.
People talk
Our Guestbook
“ Planet Subaru in the process of buying my vehicle they made it so easy. Kelley Cronin was very knowledgeable about the vehicle would definitely deal and purchase with her again! ”
“ Ben (sales partner) and Amelia (business manager) made this a great buying experience. Through every step they listened to me, answered my questions (frequently before I even asked them) and worked to give me the best possible outcome when it came to the terms of my purchase. Also, they were just fun to work with. ”
“ Amazing pet friendly and professional environment. I and grateful to planet Subaru for always respecting my special circumstances...I have a breathalyzer in my vehicle which means only I can start the car. It could have been an embarrassing experience but the staff is ALWAYS sensitive to my needs. I was in and out in 1 hour with a 12,000 mile service and a car wash. Thank you WES for always being so kind! ”
“ What a great dealership! I'm a recent Subaru convert after many years as a Toyota owner. I was impressed with Planet Subaru from day one as sales rep Luke Merry was prompt and courteous in following up with my initial email inquiry. He took the time to assess my needs and answer my questions in a very professional relaxed manner. I greatly appreciated his no pressure approach. I told Luke I had done a lot of research on the Subaru Forester and he arranged a time convenient for me to test drive one. I also test drove Toyota models that I was impressed with, but test driving the Subaru Forester sold me. It's that quiet smooth and responsive fuel efficient vehicle that I was looking for. I'm quite happy with my decision. However, more than anything I can't begin to rave enough about the staff at Planet Subaru, everyone was just exceptional. Biggest shout out though to Luke who took the time to get to know me as a customer. He went above and beyond in welcoming me to the Planet Subaru family. A truly great experience! ”
“ We had a fantastic experience at Planet Subaru! Our salesperson, Ben Do, was positive, professional, patient and thorough before, during, and after we made our purchase decision. I would give more stars if your survey allowed because he cared far more about us than did any other car salesperson/manager types we interacted with during our recent vehicle search. We will refer friends and family to him when they need to make their next vehicle purchase. Well done, Ben! ”
“ Planet Subaru checks all the boxes: huge inventory, immaculately clean grounds, EXCELLENT staff, and no high-pressure sales tactics. We want to give a special thank you to Jeff in Sales for making the entire experience easy, quick, and pleasant. If you’re looking for a new Subaru, go see Jeff and everyone at Planet Subaru. You won’t be disappointed!! ”
“ Came in for scheduled “physical” for our Outback. I have been a Planet Subaru customer for over 20 years.Got a very convenient appointment and loaner car. And service was done quickly. But the most pleasant part of the service is down to Allie! She was a pro , friendly, and answered all my questions and kept me apprised by text on the progress of the work! Give her a raise!!! ”
“ I arrived late afternoon on New Year's Eve and was cheerfully greeted by Raquel. She asked questions to fully understand what I was looking for and she presented the perfect car for me! She did not rush me or try to pressure me at all. There were several other customers being taken care of and it appeared the same, only a few hours left until the new year and nobody was being rushed out the door! Her professionalism while being personable made me know I would buy my car from her. What a great way to start the New Year - new car and a trustworthy dealership. I went back on January 2nd to sign the financing package and take possession of my new Forester Sport. Amelia led me through the financing documentation with great detail and made it easy to understand. The entire experience was positive. I am so excited to own my first Subaru and know I have a reliable and trustworthy dealership that I can rely on! Bonus - they donate a portion of every sale to the Standish Humane Society abd are generous to many other community non-profits. Having Pabst, a golden retriever on site doesn't hurt either! ”